16a Privacy Policy
Learn how 16a collects, uses, and protects your personal information transparently and responsibly.
Collected Information
We collect account details like name, email, and registration info; device and browser data to ensure optimal experience; and local payment data in MYR. Cookies and usage data are also gathered for analytics and platform improvement.
Purpose of Information Use
Collected information is used to verify user identity, process transactions, improve services, and provide efficient, personalized customer support.
Cookies & Tracking
We use essential cookies for site functionality and analytics tracking to understand usage, aiming to enhance service quality and user experience.
Data Storage & Security
Personal data is securely stored using state-of-the-art encryption technology. 16a is committed to preventing unauthorized access and complies with Malaysian data protection regulations.
Information Sharing with Third Parties
We may share information with third-party service providers for payment processing and analytics, provided they comply with strict privacy policies and data security measures.
User Rights
You have the right to access, correct, or delete your personal data. Requests can be made via our customer support to fully respect your privacy rights.
Policy Updates & Contact Us
16a reserves the right to update the privacy policy from time to time without prior notice. We encourage users to review this page regularly. Any questions can be directed to our customer support.